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Redemption Regulatory Communications Journey
Journey
Overview
Journey Map
Communications
History
Details
Name
Name
Process and confirm mortgage redemption.
Description
Description
Business Area
Business Area
Product
Product
More Details
Owner
Owner
Ensure customers receive required communications throughout the mortgage redemption process.
Objective
Objective
Customer is automatically enrolled when a redemption request or payoff process is initiated.
Enrolment
Enrolment
Customer receives confirmation of redemption and understands any final steps or balances.
Required Outcome
Required Outcome
Journey Map
